Shipping policy

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SHIPPING POLICY

Please allow up to 2 weeks for orders to be processed and shipped. Many Kai's Custom Jigs products are handcrafted, and processing time may vary depending on the products and quantity ordered.

PROCESSING AND SHIPPING TIMES

Processing time is the time required to prepare your order before it is handed over to the shipping carrier.

Shipping or delivery estimates shown at checkout begin after your order has been processed and are estimates only. Carrier transit times are not guaranteed.

SHIPPING RATES AND DESTINATIONS

Available shipping methods, rates, and destinations will be shown at checkout based on your order and delivery address.

TRACKING

When tracking is available, you will receive a shipping confirmation with tracking information after your order has been fulfilled.

SHIPPING ADDRESSES

Please carefully review your shipping address before submitting your order.

If you notice an error in your shipping address, contact us as soon as possible at kaiscustomjigs@gmail.com.

We cannot guarantee that a shipping address can be changed after an order has entered production, fulfillment, or has already been shipped.

CARRIER DELAYS AND LOST PACKAGES

Once an order has been transferred to the shipping carrier, delays may occur that are outside of our control.

If your package appears to be lost in transit, arrives damaged, or you receive the wrong product, please contact us so we can review the issue and help determine the appropriate resolution.

HANDCRAFTED PRODUCTS

Many Kai's Custom Jigs products are handcrafted or made to order. Minor variations in appearance, color, finish, or other characteristics may occur and are a normal part of handcrafted products.

QUESTIONS

For questions regarding shipping or an existing order, please contact:

Kai's Custom Jigs
Email: kaiscustomjigs@gmail.com
Phone: +1 817-212-9368